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Online student support at Lynn University

At Lynn University, choosing to earn your degree online doesn't mean learning alone. We believe that a flexible education requires the right support. From the moment you apply to the day you graduate, Lynn provides comprehensive student support services to help you stay on track, balance school with your busy life and achieve your next career goals.

What student support services are available to Lynn online students?

Whether you need help selecting courses, require academic accommodations or want guidance on your future career, our support system keeps you connected to the right resources. Our primary services include:

Dedicated mobile app

Navigate360 is a mobile app that supports your success at Lynn. It helps you:

  • Keep track of deadlines, from orientation to final exams
  • Select the major that’s right for you
  • Access online student resources
  • Book appointments with your student success manager, financial aid counselor, and more
  • Get important reminders about your FAFSA, tuition, and more
  • Learn about academic, social, and cultural opportunities 
     

Get started with Navigate360: Apple | Android | Website

Academic support and tutoring

As a Lynn online student, you have access to specialized labs that help you with writing, speaking, and math assignments. You can also sign up for three hours of free tutoring per semester at tutor.com.

Career and alumni connections

Align your academic journey and your professional goals with help from the Career and Alumni Connections team. Find personalized career guidance, job-search tools and access to a global alumni network. Get support from enrollment through graduation and beyond, including:

  • Career preparation resources
  • Interview prep
  • Career events
  • Internship opportunities
  • Networking events
  • Alumni Resource Hub
     

Academic advising

Get help planning your academic journey, choosing courses and your major, staying on the path to graduation, and preparing for your future. Contact your student success manager at:

Library

As an online student, you have access to electronic databases, full-text journals and online reference assistance to help you succeed in your courses.

Visit the library

Student accessibility services

Need accommodations? Student Accessibility Services at Lynn provides reasonable accommodations to ensure an accessible learning environment for all Lynn students.

View accessibility services

Need technical support? We’re here to help.

Contact our 24/7 technical support team for help with issues including password retrieval, course access, student email and other troubleshooting assistance.  

Phone: 866-584-6854

Have an issue with Canvas?

Please submit a ticket through your Canvas account, and then click Help and Report a Problem.

For all other questions, contact your success manager.

Meet your student success manager

At Lynn University, student support begins well before your first class. Through our partnership with Kaplan, a leading educational services provider, we match every online student with a dedicated student success manager (SSM).

Your student success manager will guide you throughout your academic journey—from admission to graduation and every step in between. They’ll serve as your primary point of contact for all things Lynn, helping you stay informed, on track and connected to the right resources. With their support, you can focus on what matters most: achieving your goals.

Get to know our team and discover what each student success manager brings to the Lynn University experience.

Meet Carly Ravnikar, Associate Director, Student Success

Lynn student success manager Carly Ravnikar

Background: 

More than 10 years of experience in higher education

What do you love about your job?

I love my job because I believe in the profound power of higher education to transform and empower, and I remain steadfast in my commitment to opening the doors of opportunity to others.

What are a few things you'd want a potential student to know before starting their academic journey?

It's going to be challenging. It's going to be uncomfortable. That is what you sign up for—that's the necessary friction that propels your growth as a student. But rest assured, you are never alone. We are here every step of the way to help you overcome and rise to every challenge.

You can connect with Carly at CRavnikar@lynn.edu.

Meet Catherine Ritter

Lynn student success manager Cathy Ritter

Background: 

M.Ed. in higher education, DeSales University; experience as an admissions counselor and an assistant director of career coaching and education at the university level 

What is your favorite piece of advice?

Take everything one step at a time!

What are a few things you'd want a potential student to know before starting their academic journey?

This is a marathon, not a sprint. Don't cram and do take care of yourself so you can succeed every single semester until the finish line!

You can connect with Cathy at CRitter@lynn.edu.

Meet Emily Rich

Lynn student success manager Emily Rich

Background:

Bachelor’s in communication, Arizona State University, 2016; experience in international MBA program admissions

What do you love about your job?

I truly believe that this is the industry of making dreams come true, and that's why I love it. I'm passionate about helping students get the education they need to land a job they'll love. I've seen firsthand that with a little hard work and the right support, anything is possible, and I want to be that catalyst for students.

What’s your favorite piece of advice to give?

My philosophy is to just try. It's so easy to let excuses get in the way, but I've found that you'll be amazed by what you can accomplish once you take that first step.

You can connect with Emily at ERich@lynn.edu 

Meet Jackie Mack-Campbell

Lynn student success manager Jackie Mack-Campbell

Background: 

Master’s in human and social services; bachelor’s in sociology; 12 years of experience in higher education in roles including assistant director of admissions, academic and career coach, and admissions advisor

What do you love about your job?

What I love most is being a part of a student's journey toward their goals. A degree is so much more than a piece of paper—it's a life-changing event for a student, their family, and their community. Nothing beats watching them cross that stage in their cap and gown with family and friends cheering them on.

What’s your favorite piece of advice to give?   

My absolute favorite advice is short and simple: Yes, you can.

You can connect with Jackie at JaMackCampbell@lynn.edu.

Meet Jeanie Ruppert-Boling

Lynn student success manager Jeanie Ruppert-Boling

Background: 

More than 15 years of experience in enrollment management, student success and academic leadership

How did you get into this work?

Education has always been my passion. I spent a little over a decade teaching at the elementary level before taking a brief detour into the business world to own my own business. Ultimately, I felt called back to education, but this time in higher education.

What does a typical day look like for you?

A typical day involves working with students, from those just beginning their journey and learning what it means to become a Fighting Knight, to advising students on their academic progress and degree progression.

You can connect with Jeannie at JRuppertBoling@lynn.edu.

Meet Kyle Ellis

Lynn student success manager Kyle Ellis

Background: 

Master of Education in educational policy, organization and leadership, University of Illinois; Bachelor of Science in biomedical science with an emphasis in nutrition, National University

What tips, tricks, or resources consistently work for adult learners balancing life, work, family, and school?

Time management is key. Incorporate time into each part of your day to ensure that you are able to complete assignments and other assigned tasks. Also, utilize the resources available to you such as virtual office hours, chat spaces with classmates, tutoring, library services and more.

What are a few things you'd want a potential student to know before starting their academic journey?

There is an army of people ready to welcome you with open arms and support you along your journey. If you don't start now, the time is going to pass anyway. So why not now?

You can connect with Kyle at KEllis@lynn.edu.

Meet Mallory Carpenter

Lynn student success manager Mallory Carpenter

Background: 

Bachelor’s in psychology, SUNY Plattsburgh; experience as an admissions advisor at the university level and a college and career advisor in the K-12 setting.

How did you get into this work?

I have always loved school, and education has always been something I have highly valued. Helping students on their own paths to success brings me so much joy!

What tips, tricks, or resources consistently work for adult learners balancing life, work, family, and school?

USE YOUR NETWORK!! Your support system is here to help you! Delegate tasks, ask for help! You do not have to do it all alone! Reach out to your Student Success Manager—we have all sorts of tips and tricks to help you stay on track, and can help take some of the stress off your plate!

You can connect with Mallory at MCarpenter@lynn.edu.

Meet Sartaj Singh

Lynn student success manager Sartaj Singh

Background: 

More than 13 years of experience in admissions

What do you love about your job?

Helping students achieve their goals.

What’s your favorite piece of advice to give?

Speak it into existence; manifestation is real!

You can connect with Sartaj at SaSingh@lynn.edu.

Meet Tasha Parker

Lynn student success manager Tasha Parker

Background: 

Master’s in public relations with a focus on nonprofit organizations; bachelor’s in business entrepreneurship; 13 years of experience in higher education, supporting working professionals as they pursue their educational and career aspirations

What do you love about your job?

I am deeply passionate about guiding students through their academic journey. I believe in the power of education to transform lives, and I find great fulfillment in empowering students to overcome challenges, build confidence, and achieve goals they once thought were out of reach. Every success story reminds me why I chose this path and why I continue to love what I do. 

What tips, tricks, or resources consistently work for adult learners balancing life, work, family, and school?

One of the most important things I always share with adult learners is this: what works for you today may not work next month—and that’s okay. Life is constantly changing, and your strategies should adapt along with it. Give yourself grace and flexibility. Above all, remember that progress is progress, no matter how small. Life may shift, but your goals are still within reach when you stay committed and adjust as needed.

You can connect with Tasha at TaParker@lynn.edu.

Frequently asked questions

Online classes at Lynn are taken in manageable 8-week terms. This allows you to focus more intently on fewer subjects at once while progressing steadily toward graduation.

Not always. Lynn's online programs feature a mobile-friendly curriculum, meaning you can easily access your courses, participate in discussions, and study from anywhere using your smartphone or tablet. 

Lynn offers a range of online bachelor's degree programs, including but not limited to:

  • Business: business administration, data analytics, entrepreneurship, healthcare management, human resource management, international business management, marketing, professional studies, wealth management
  • Education: early childhood education, elementary education
  • Arts and Sciences: psychology, liberal arts, strategic communication
  • Aviation: aviation management, aviation operations, professional pilot
  • Criminal Justice

Lynn encourages online students to actively introduce themselves to professors and classmates in the first week of class via email or private messaging tools. To expand your network, participate actively in class discussion boards, attend virtual industry events or career fairs, and leverage your existing personal connections. If you live near other students, you can even arrange local in-person study sessions.

To strike a healthy school-life balance, Lynn’s online resources recommend:

  • Setting a schedule: Use calendar apps or tools like Todoist and Calendly to track deadlines. 
  • Using the Pomodoro Technique: Work in highly focused 25-minute increments followed by short 5-minute breaks to avoid burnout. 
  • Minimizing distractions: Carve out a quiet study space, use apps like RescueTime to track where your digital hours go, or listen to white noise (using tools like Noisli) to boost your memory and focus. 
  • Rewarding yourself: Celebrate small victories when you complete difficult assignments or midterms.